Jash Bharadia - Digital Marketing Expert
Available for Work
Welcome to my Portfolio

I'm Jash Bharadia

Passionate about driving digital growth, optimizing operations, and delivering exceptional customer experiences. Turning data into strategy and strategy into results.

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About Me

Driving Digital Excellence

A results-oriented professional with a passion for digital growth and customer success

Jash Bharadia

Jash Bharadia

Digital Marketing Expert

I am a dedicated professional seeking challenging opportunities that enhance my knowledge and skills while contributing to organizational growth. With expertise in digital operations, customer engagement, and technical support, I bring a unique blend of technical proficiency and interpersonal excellence.

My background in data science combined with hands-on experience in customer-facing roles has equipped me to understand the digital landscape deeply. I specialize in translating complex technical concepts for diverse audiences, optimizing workflows, and delivering exceptional service that drives measurable results.

Currently serving as a Senior Operations Executive at Patterns LLC, I manage end-to-end customer operations, ensuring seamless experiences that build loyalty and fuel business growth.

3+ Years
Professional experience
BCA
Data Science, 8.2 CGPA
3
English, Hindi, Gujarati
India
Available remotely
Skills & Expertise

What I Bring to the Table

A versatile skill set spanning digital marketing, operations, and customer engagement

International Client Communication

95%

Technical Presentations

90%

Customer Success

92%

Multilingual Support

88%

Core Strengths

Adaptability
Problem Solving
Technical Acumen
Team Collaboration
Strategic Thinking
Data-Driven Decisions
Experience

My Professional Journey

A track record of growth, promotion, and delivering exceptional results

Education

Bachelor of Computer Applications (BCA)

Data Science

Swarrnim Startup & Innovation University

2023CGPA: 8.2
Projects & Achievements

Impact That Speaks

Key campaigns, projects, and achievements that demonstrate my professional impact

500+

Issues Resolved

95%

Satisfaction Rate

3+

Years Experience

2

Companies Served

Operations

Customer Operations Overhaul

Led a complete restructuring of customer interaction workflows at Patterns LLC, improving response times and customer satisfaction scores significantly.

40% Faster Response95% SatisfactionPromoted to Senior
Process DesignCRMAnalytics
Support

Technical Support Excellence

Built and refined troubleshooting protocols at Etech Global Services for Phone.com, reducing average resolution time and improving first-call resolution rates.

500+ Issues ResolvedFirst-Call ResolutionMulti-Channel
VoIPTroubleshootingDocumentation
Marketing

Client Engagement Strategy

Developed targeted client engagement approaches for international audiences, leveraging multilingual capabilities and cultural understanding to boost retention.

3 LanguagesInternational ClientsRetention Growth
Client RelationsMultilingualStrategy
Technology

Digital Workflow Automation

Implemented digital tools and automation in order processing workflows, reducing manual errors and accelerating order fulfillment cycles.

Error ReductionFaster ProcessingTeam Training
AutomationData EntryQA
Get in Touch

Let's Work Together

Have a project in mind or want to discuss opportunities? I'd love to hear from you.

Location

India

Resume

Download PDF

Available for Opportunities

Open to full-time roles, freelance projects, and consulting opportunities in digital marketing and operations.